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Showing posts from May, 2025

How to Track and Verify Visits Without GPS: Telephony

Why Telephony Still Matters in Home Health Care

Missed Calls, Missed Care: The Risks of a Poor Telephony Setup in Hospice

How Call-In Telephony Streamlines Visit Verification

Backup Plans Matter: Using Telephony as Your Emergency Documentation Tool

Is It Time to Upgrade? When Your Agency Has Outgrown Basic Telephony

The Cost of Not Having Telephony in Place During an Audit

Shift Changes Made Easy: Using Telephony to Handoff Patient Updates

When the Caregiver Is the Patient: Dual Role Challenges

Using Motivational Interviewing to Empower Caregivers

How Nurses Can Provide Effective Hands-On Training for Caregivers

Addressing Caregiver Guilt: What Nurses Need to Know

The Importance of Empathy in Nurse–Caregiver Relationships

Home Visit Checklist: What Nurses Should Share with Caregivers